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About us

Corporate Responsibility

Our Corporate Responsibility

Our purpose is to provide access to high quality healthcare products which enhance the lives of people around the world. We are committed to investing in innovative solutions to address unmet global health needs. And it is fundamental to who we are, that we do this in an ethical and sustainable manner.


First and foremost, we believe we have a duty to consumers of our products to ensure that they are of the highest quality, are manufactured in a controlled way by experts in their fields and that they are effective. We live by the principles of Good Manufacturing Practice which drives quality across everything we do. This means everything we make is documented, tested, checked, audited and independently verified before it gets to the consumer. And we can trace every step and person involved in the manufacture of every single product.

We take our responsibility as a good employer seriously. We believe it is our duty to run a sustainable business so that we can provide jobs for people in our communities. It’s important to us that our people are paid fairly, have a safe working environment, good working conditions and capable managers who act fairly and are focussed on helping their people develop. We strive to go beyond legal minimums for our people. Our aim is to create a diverse environment where all people are inspired to do their life’s best work at Douglas.

We believe in supporting the local communities in which we operate. Our philanthropic efforts, in partnership with the Douglas Charitable Trust, are therefore proudly directed towards the communities where our people work. We support the local schools and communities in West Auckland and Fiji where the majority of our people live.

We’re innovators, experimenters and manufacturers. But this is done with respect to the environment. We invest a huge amount of effort and resources into reducing waste and disposing of any by-products of manufacturing in an environmentally safe manner. We are neither wasteful nor extravagant in what we do.

Douglas Charitable Trust

Giving back to the community is an important part of our company culture. We are in the privileged position of being able to financially assist a number of very deserving organisations through our Charitable Trust. Larger donations have been made to the following recipients.

The Faculty of Medical and Health Sciences is committed to improving the health of local, national and global communities through excellence in teaching, research and service.

The ACSRC is an academic and research group whose mission is to improve cancer therapy through new drug development and a better understanding of the biology of cancer.

The Liggins Institute is focused on improving lifelong health through research into the long term consequences of early life events. Their vision is ‘a healthy start for a healthy life.’

The Starship Foundation is a social-profit organisation that raises funds so Starship Children’s Health can better care for its young patients. The Foundation’s vision is to create meaningful and magical opportunities that enrich the health of every young New Zealander.

Hospice West Auckland is a registered charitable trust that provides palliative care and specialist palliative care for people at the end of their lives. Their care is practical, emotional and spiritual.

The Heart Foundation’s mission is to stop New Zealanders dying prematurely of heart disease and helping people with heart disease to live full and productive lives.

The Neurological Foundation is an independent body and charitable trust that raises funds to ensure this country’s top neuroscientists can continue leading-edge research into neurological disorders.

Talk to us today - we welcome your enquiries, comments and feedback.